Dollar General complaints

I'm a long term customer with verizon wireless and went to dollar general to purchase a verizon phone as I have done in the past. The phone I wanted a moto pure g would not scan so the cashier could not sell it to me. Her manager came and I asked her if she had anymore verizon phones in the back. She brings out A red box that says "total by verizon". She said this is the only other verizon phone I have. I purchased the phone and airtime. There policy is that phones and phone accessories are none refundable, which I think is stupid. AFTER getting home with the phone and calling the number on the back of the box I realize it's not a verizon phone. The carrier is total wireless verizon bought them out they are verizons parent company. Which means the phone is locked to total wireless so I call total wireless to get the phone unlocked so I can Transfer my info to that phone. My phone has been broken for days. Total wireless advised that after 2 months of their service they will unlock the phone for me to put my verizon service on it. I don't want to there service I've never heard of them, the customer service rep. Could not answer the question concerning their affiliation with verizon and I could not speak to a supervisor. Also if I use there company I would loose my long term customer discount with verizon. Dollar General will not give me my money back to go to another dollar to get a verizon phone nor will they give me a store credit. Resolution Sought A full refund so I can go to another dollar general and purchase a verizon or store credit towards another phone.

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On December 27, 2024 I try to buy four eBay cards, each one $200 equaling $800 total. Upon checkout The order Cancels. Store clerk states my money will return within three business days, but till date it never have. Resolution Sought Help me get my $800 back.

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