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Drive N-Motion Greeley complaints

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2563 West 28th Street
Greeley, CO 80634 | Get Directions

(970) 795-0500

http://www.drivenmotion.com

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Total Amount in Dispute:
$7,500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Drive N-Motion Greeley closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Drive N-Motion Greeley

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5/13/2024

RESPONSE: Complaint was not answered Amount in Dispute: $7,500.00 Amount Settled: $0.00

Customer Complaint

4/17/2024

Ever since the day I got my car it's been problem after problem with it they have never helped me fix it or anything. I'm 6.000 dollars into fixing the dam thing and it's still problem after problem I have receipts of everything that's been done to it I still owe the whole amount on my car I can't keep putting money into fixing it and paying it I need help. Resolution Sought I would like them to pay my car or fix it completely up to date I have no more money to keep doing this every month.

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