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Drytech, LLC complaints

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6077 Coffee Road, Suite 4129
Bakersfield, CA 93308 | Get Directions

(661) 454-8300

https://drytechbakersfield.com...

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Total Amount in Dispute:
$10.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Drytech, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Drytech, LLC

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1/22/2024

RESPONSE: Complaint was not answered Amount in Dispute: $10.00 Amount Settled: $0.00

Customer Complaint

12/27/2023

I hired Dry Tec to restore a fire to my house Jan of this year they received money in Feb in April more money and requested for more money . He was repairing my game room in the back of my garage took breaks and came back with a miner of 13 years old, then a man who seemed to be a bum of to who stole my paint I informed Michael in the contract it says not to be broken Micheal quit and took items of carpet light fixtures tile wood and 100 cash that i gave him to complete a separate project Resolution Sought I filed a complaint to the Board of contractors they are moving the compliant to a higher investigation in the department. I had to hire a contractor to fix all of what he was supposed to do which cost 17,026. I'm asking for 10k for my cash I had to pay and I have all of the copy's from him and the company Big Builders

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