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Dynamic Weapons Solutions complaints

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15201 Triton Lane
Huntington Beach, CA 92649 | Get Directions

(714) 473-7073

https://dynamicweaponsolutions...

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Total Amount in Dispute:
$550.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Dynamic Weapons Solutions closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Dynamic Weapons Solutions

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2/25/2024

RESPONSE: Complaint was not answered Amount in Dispute: $550.00 Amount Settled: $0.00

Customer Complaint

1/30/2024

I paid for services to be done to a new blank 1911/2011 slide. Including 100.00 for expedited services in November 21st 2023 and here it is near the end of January and nothing to show for my money!!!! No slide no pictures only its just now making it to machining Resolution Sought Either what I paid for asap or my money and my new slide back

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