Complaints for Dynasty Publications, Inc. in Canoga Park, CA

P.O. Box 8029
Canoga Park, CA 91309 | Get Directions

(818) 346-0008

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege non-delivery of the work at home kit after sending required fees to the company. One customer states the company's advertising leads consumers to believe that they will be paid $8.00 per envelope they stuff but after receiving the materials the customer states the money does not pay them to stuff envelopes. Instead, the customer says the only way to get paid is if the person you send the letter to sends back $8.00 for the information received.

The company responds to a few complaints by issuing full refunds, delivering the packages, or stating they have no record of the customer in their database and the customer did not place an order.

Complaint Closing Statistics

0 complaints against Dynasty Publications, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Dynasty Publications, Inc. complaints