Find a reputable business?

Complaints and Resolutions

Eddie's Tire & Auto Svc complaints

Read Complaints File Complaint View Full Report

1013 Washburn St
Scranton, PA 18504-2623 | Get Directions

(570) 341-7172

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$250.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Eddie's Tire & Auto Svc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Eddie's Tire & Auto Svc

Sort by

9/3/2023

RESPONSE: Complaint was not answered Amount in Dispute: $250.00 Amount Settled: $0.00

Customer Complaint

8/8/2023

I went there for 2 tires they balanced the tires and they were 1/4 ounce off on both sides of the tire. I complained about it and the tire man thru the tire on the ground and went to the owner and complained I was in the garage they ordered me to leave and the owner after threatening to beat me up I demanded my money back and he refused worst garage ever. Resolution Sought I'm sitting here Waiting on Scranton police to get here. I want refund.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile