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Edward's Transportation Services Inc complaints

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11410 NW 56th Drive Apt 116
Coral Springs, FL 33076 | Get Directions

(754) 422-8732

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Total Amount in Dispute:
$95.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complaint Closing Statistics

1 complaints against Edward's Transportation Services Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Edward's Transportation Services Inc

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7/29/2025

RESPONSE: Complaint was not answered Amount in Dispute: $95.00 Amount Settled: $0.00

Customer Complaint

7/11/2025

07/07/25 called for a towing service gave him the address of the place and wouldn't drive into the vicinity when there was ample space to come in, trying to charge $20 more when i already explained its a mechanic shop he had to drive into to and he agreed. began to argue with us saying my already broken car could drive into the place. axles and control arms are already messed up. since then i've emailed , twice texted twice for a photo copy of the invoice no response 07/10/25 i called because he replied to my comment twisting the story then exposing my address , car , and name Resolution Sought i would like a refund and an apology for the lack of professionalism , just because i come and put a 1 star for my horrible service doesn't make it right to expose someone's car and address when he had no reason to

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