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Elite Financial Services, Inc. complaints

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1215 North East Main Street
Simpsonville, SC 29681 | Get Directions

(864) 967-0372

http://www.elitefinancialservi...

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Total Amount in Dispute:
$6,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Elite Financial Services, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Elite Financial Services, Inc.

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11/22/2021

RESPONSE: Complaint was not answered Amount in Dispute: $6,000.00 Amount Settled: $0.00

Customer Complaint

10/27/2021

They sold me a 1998 Dodge Ram on September 3, 2021 as it is and it's giving me problem transmission slipping, need water pump gasket, paint job, heater core, upholstery, inside, and charge me $4500.00 plus $1500.00 down payment $6000.00 total I am a Vietnam veterans I help proceed the U.S. so you all could have freedom and this is the respect I get that's not right. Resolution Sought Lower my payment or fix the truck one plus they kept the title so they can get there money I won't to be treated right to.

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