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Elite Resources Staffing complaints

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11200 Nations Ford Road
Pineville, NC 28134 | Get Directions

(704) 504-2299

http://eliteresources.net

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Total Amount in Dispute:
$600.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Elite Resources Staffing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Elite Resources Staffing

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12/12/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $600.00 Amount Settled: $0.00

Customer Complaint

11/14/2022

I'm not the person to fill out my tax forms and somebody filled my tax forms out wrong and I'm getting taxed Double what I normally do. And Mr. Carmelo has refused to fix the issue. Resolution Sought For my tax to be fixed.

Company Response

11/29/2022

Mr. Lee called asking why is he being deducted so much for taxes , I provided fed and state tax deductions detail , also went over filing status with his signature single/married filing 0 . Mr. Lee still not understanding , also asked us why in 2021 was taxed less , I went over his different payrate and hours worked . I went over deductions and filing status . Also mentioned to Desmond that in 2020 he was making $10.50 and taxes would be less then, and now he's at $14.00 hr . We can provide a copy of his tax documents that he signed and completed himself with a signed authorization from from Mr. Lee. ............................................................................................................................................................................................ Actual 11/11/2022 12:09:00 PM CAMILO.RIVERA Event [?] Other Classification Employee Lee Customer

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