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Elite Tac Flashlight complaints

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2345 Vauxhall Road
Union, NJ 07083 | Get Directions

(877) 465-9516

http://www.offer.buyelitetacfl...

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Total Amount in Dispute:
$55.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Elite Tac Flashlight closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Elite Tac Flashlight

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9/27/2022

RESPONSE: Complaint was not answered Amount in Dispute: $55.00 Amount Settled: $0.00

Customer Complaint

9/1/2022

This flashlight is advertised on several sites on YouTube. Many great features such has extreme strength to the light, it will cook an egg, shine 2 miles, start a fire, burn through anything. It does not tell us we have to buy the batteries. I received the flashlight today and discovered it does not have any batteries so I called the company and they said to use three triple A batteries (AAA). It is only a flashlight like you can buy at any Dollar General, Family Dollar or Dollar Tree store. Nothing special about it. Resolution Sought I would like them to he forced to advertise the flashlight requires the purchaser to buy 3 AAA batteries for it. I would like them to be charged with false advertising. I will absorb the loss of $55.00 for being so gullible.

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