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Enterprise Rent-A-Car reviews

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7263 Winchester Road
Memphis, TN 38125 | Get Directions

(901) 751-8588

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Customer Reviews

Showing 1 recent review for Enterprise Rent-A-Car

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Caroline B.

Posted on 7/13/2021

The WORST Enterprise in Memphis. I will tell all of my family & friends to avoid this location!!!

This location (7263 Winchester Rd, Memphis TN 38125) is by far the WORST Enterprise in Memphis. I will tell all of my family & friends to avoid this location!!! The manager has a very nonchalant attitude. They will keep you waiting hours beyond your reservation time. They will lie and say there are no vehicles on site when there are several parked behind the building. Instead they will try to force you to accept a vehicle that is lower than the category per your booking. A few days later, someone will reach out to follow up. That person is just as rude as the manager when attempting to provide feedback. What happened to standing behind the BRAND and delivering world class customer service consistently? As a result, Enterprise has lost my business permanently. Completely unacceptable! Find a way to earn my business again in the near future. Show appreciation!!!

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