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EquityHorizon Ventures, LLC complaints

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2521 Palomar Airport Road
Carlsbad, CA 92011 | Get Directions

(619) 914-2725

https://www.equityhorizon.net/

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against EquityHorizon Ventures, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against EquityHorizon Ventures, LLC

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5/29/2025

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

5/5/2025

There is a fraudulent or deceptive real estate transaction that has left me financially responsible for a mortgage on a home I no longer own, and which has caused significant damage to my credit and ability to obtain new housing.In or around 04/24/2024. I was contacted by a company called EquityHorizon Ventures, LLC, specifically by a woman named Jennifer, who offered to buy my home in susanville ca. I had been trying to sell the property for some time without success, and I was told this would be a fast and simple "cash offer" purchase.l was presented with a complicated transaction that I did not fully understand. EquityHorizon created a limited liability company using my name, "Ruben Moreno LLC," and had me sign a quitclaim deed transferring the property into that LLC. I was then given an "LLC Purchase Agreement with Bill of Sale," which stated that I was selling my interest in the LLC to EquityHorizon for $20,000. I signed the documents and transferred the property based on their representations that they would "absorb the mortgage" and take full responsibility going forward. I did not have a lawyer or real estate agent representing me. After the transaction, EquityHorizon took control of the property and I received $20,0000 for the LLC, i remained the only person listed on the mortgage with Shellpoint Mortgage Servicing, and I am still legally responsible for making payments. recently Shellpoint told me they have no record of EquityHorizon or Jennifer Resolution Sought Equity Horizon Ventures and/or Jennifer assume the mortgage and remove me from the mortgage so I can purchase another home

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