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EverBright, LLC complaints

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700 Universe Blvd.
Juno Beach, FL 33408-2657 | Get Directions

(833) 830-0475

https://www.goeverbright.com/

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Total Amount in Dispute:
$20,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

4 complaints against EverBright, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
4	Unanswered

4 complaints against EverBright, LLC

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12/8/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

11/12/2024

It started with solar company lying about rebates and I had a case with BBB. The finance company mislead me on amount and I never signed the DocuSign documents on contract . They know I have disagreed with all that has happened, now they're trying to offer me gift cards to sign the DocuSign documents. Please help me see if this a binding contract . Resolution Sought They can take these solar panels back, repair the damage they have done to my roof and dismiss this charge of over $63,000. I'd like to know if I never signed contract for DocuSign, can I get out of this nightmare.

11/21/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

10/28/2024

A young man came to my door and asked me if I wanted free solar panels for my house and I just had to qualify and he said that I qualify and he was going to give me free google doorbell and I pad . He pulled up documents and his computer and said all you have to do is sign here and then somebody will come out and install them. So I did. Then the city of Chicago asked me for copies of the documents and I printed out the documents and I discovered that after six years I would be liable for $18,000.00 per month for 19 years and even though I have solar panels my electricity bill will rise annually which I don't understand why. I feel that I was scammed I have a witness to what was told to me as well. They also damaged property and injured my dog and told me that if I referred other people I would be paid. I was also told that when I received a check from the state to sign it over to them. Resolution Sought I'm on a fixed income and I don't have the kind of money that I would have to pay for the solar panels and I would like them removed and the contract canceled.

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