Find a reputable business?

Complaints and Resolutions

Everee complaints

Read Complaints File Complaint View Full Report

400 West 100 South
Salt Lake City, UT 84101 | Get Directions

http://www.everee.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$875.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Everee closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Everee

Sort by

9/10/2024

RESPONSE: Complaint was not answered Amount in Dispute: $875.00 Amount Settled: $0.00

Customer Complaint

8/15/2024

I simply called into Everee to set my pinn number. I was asked if a knew my last three transactions from months ago. I could only remember two. They closed my account and said that now I must fax or snail mail in three forms of id (driver's license, social security card, and recent bill) to to have the account reactivated so I could have access to my hard earned funds. Resolution Sought The business should modernize their systems the account should have been accessable right away.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile