Find a reputable business?

Complaints and Resolutions

Everything Breaks complaints

Read Complaints File Complaint View Full Report

5706 East Mockingbird Lane, Suite 115-212
Dallas, TX 75206 | Get Directions

(817) 268-9208

https://www.everythingbreaks.c...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$6,956.00

Total Amount Settled:
$99.00

Complaint Experience

29%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

Complaint Closing Statistics

14 complaints against Everything Breaks closed in last 3 years.

Complaints	Type of response
1	Making a full refund, as the consumer requested
0	Making a partial refund
3	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
10	Unanswered

14 complaints against Everything Breaks

Sort by

10/11/2026

RESPONSE: Making a full refund, as the consumer requested Amount in Dispute: $98.99 Amount Settled: $98.99

Customer Complaint

9/16/2026

Everything Breaks billing department billed me $98.88 last June 18th, 2026 from my Bank of America Visa credit card account. My Subscription account with Everything Breaks was Cancelled | Order: 100129094 on December 6th, 2024. Customer service rep Lilie asked me to make a screen print of the charge and email it to [email protected]. I was informed I should receive a check by mail in 10 days however no mail from Everything Breaks was sent to me. Since then I have talked to numerous agents and none have resolved the problem. It's been almost 3 months as of 9/14/2026. I called Bank of America and open a fraudulent complain in which BOA cancelled my credit card and issued a new one. Their fraud team will investigate. My next action will be reporting this incident to BBB and the media. I have a string of correspondence between Everything Breaks and myself via emails. For more information, send me a email address so that I can forward the conversation to the BBB investigation team. I believe this incident is not an isolated problem. Thank you in advance. Resolution Sought Return my money immediately. The original account was Order# 100083564 (placed on 10/18/2023). Contract #:LEBCC0083564; Cancelled | Order: 100129094 on December 6th, 2024.

Company Response

9/28/2026

We apologize for the delay in resolving this matter. Unfortunately, the request for the refund was not forwarded to the correct department, which resulted in the delay. We have since corrected the issue. Check #7734 in the amount of $99.88 has been processed and is being mailed on September 15, 2026. We appreciate the customer bringing this matter to our attention and apologize for the inconvenience and frustration caused by the delay. -The Everything Breaks Team

9/23/2026

RESPONSE: Agreed to make an adjustment Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

9/3/2026

Keep texting me to pay, when my account is closed Resolution Sought Stop texting me

Company Response

9/10/2026

We understand the customer’s concern regarding the payment reminders. The contracts were cancelled effective July 15, 2026. The financing company has been notified of the cancellation and has been instructed to discontinue further payment-related calls and text messages. We apologize for any inconvenience caused by the continued communications. -The Everything Breaks Team

Load More Complaints

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile