Find a reputable business?

Complaints and Resolutions

Evolution Contracting complaints

Read Complaints File Complaint View Full Report

1400 Pershing Street
Salina, KS 67401 | Get Directions

(785) 643-8036

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$6,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Evolution Contracting closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Evolution Contracting

Sort by

10/23/2022

RESPONSE: Complaint was not answered Amount in Dispute: $6,000.00 Amount Settled: $0.00

Customer Complaint

9/27/2022

Deposit given for kitchen remodel. Told to call Contractor when materials ordered. After we had picked everything out & called to inform him, he informed us that we had taken to long & he was working a regular job & could only do our job on days off. We decided to cancel as didn't want kitchen unusable for a month or two. Let contractor know & he has yet to return deposit! He has promised to return it but has one excuse after another why he doesn't have it. I've tried to be patient but it's been over 6 months! I've saved all his texts & his latest is that he was broke because he just bought a house with his girlfriend. We feel like he has stolen money from us, will do whatever it takes to get our money back & hopefully stop this happening to anyone else. Resolution Sought Would like our money returned & possibly him out of business.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile