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475 Anton Blvd., Bldg D
Costa Mesa, CA 92626
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(888) 397-3742

Company Rating


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Customer Reviews

based on 1 review.

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/18/2022

This company is using false advertisement techniques And it's not right I have proof Via email as well as main experian Change their advertisements To tell the truth Not get customers by lying.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

68 complaints against Experian closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
68 Unanswered

Other Information

Company Info

Experian is a credit reporting agency that provides credit reports, monitoring and credit scores. They also provide credit advice, fraud alerts and security freezes.

Primary Contact: Consumer Affairs Specialist Service
Business Started: 1/1/1930

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

To obtain a copy of your credit report or to facilitate disputes with your credit report you must include; your full name current mailing address social security number date of birth and previous address if you have not resided at your current address for the past five years and 2 proofs of address such as: copies of utlity or other bills or drivers license. For more complete information visit You should also be very specific as to the reason for your dispute and supply any information. To request an investigation you must first obtain a copy of your personal credit history by calling 1 888 EXPERIAN (1 888-397-3742) telephone number or write to the address provided on the report.~~A copy of the report is also available at no cost to those who have been denied credit. The request should be made in writing within 30 days of the denial and should include the name of the creditor who declined credit as well as the date it occurred.

Other Considerations

Experian has 5 subsidiaries that have a separate report available on each one. They are and

Industry Resources
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Additional Info


Experian Information Solutions
Experian Information Solutions

There are no additional web sites.


Delmer Archuleta (Senior Regulatory Affairs Associate)
Douglas Hollon (Specialist)
Joy Allison
Kathleen Davis (Senior Regulatory Affairs Associate)
Katie Ross