Find a reputable business?

Complaints and Resolutions

EzzyFit Products complaints

Read Complaints File Complaint View Full Report

192-14 Northern Blvd #650
Flushing, NY 11358 | Get Directions

(855) 845-4248

https://ezzyfit-products.com/

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$200.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against EzzyFit Products closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against EzzyFit Products

Sort by

7/25/2024

RESPONSE: Agreed to make an adjustment Amount in Dispute: $199.99 Amount Settled: $0.00

Customer Complaint

7/10/2024

Miss leading advertisement, ordered 1 bottle and get 2 free for $39.99 billed me for 5 bottles, total $199.99! Would like my money refunded to my account. Order date 07/05/24. Called 3 different numbers no answer. Resolution Sought Refund my money to my account, sorry I didn't read the reviews first, they are scammers!

Company Response

7/12/2024

Hello, We apologize for any confusion caused by our recent Rapid Ripped Keto advertisement. To clarify, we do not have a Buy 1 Get 2 Free offer, we only have Buy 2 Get 1 Free or Buy 3 Get 2 Free options. You selected the 5 bottle pack, bringing down the price of each bottle to $39.97, a total package price of $199.85. On July 5, 2024, you contacted our customer support regarding this issue, your order was promptly cancelled and the charge was voided. The hold of the charge in your bank account should have dropped within 24 hours. For any further questions, please contact me at (813) 433-1111. Sincerely, Jesse Smith Account Manager

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile