Find a reputable business?

Complaints and Resolutions

Fanceat - Chris Feer Mutese complaints

Read Complaints File Complaint View Full Report

3216 Falcon Point
Springfield, IL 62711 | Get Directions

(847) 792-1862

https://fanceat.com/

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$1,862.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Fanceat - Chris Feer Mutese closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Fanceat - Chris Feer Mutese

Sort by

8/19/2021

RESPONSE: Complaint was not answered Amount in Dispute: $931.00 Amount Settled: $0.00

Customer Complaint

7/26/2021

Tried to purchase a kitten from this website and they scammed me out of the money. There is no kitten and the kitten was never delivered. Then their hone numbers were changed on the morning that the kitchen was supposed to be delivered. Payment has already been made Resolution Sought I would like my money back and I would like for this business to be shut down

8/19/2021

RESPONSE: Complaint was not answered Amount in Dispute: $931.00 Amount Settled: $0.00

Customer Complaint

7/26/2021

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile