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Fansy Cars Auto Sales complaints

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7070 North Saginaw Road
Mount Morris, MI 48458 | Get Directions

(810) 406-2082

https://www.fansycars.com

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Total Amount in Dispute:
$5,554.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Fansy Cars Auto Sales closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Fansy Cars Auto Sales

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7/6/2021

RESPONSE: Complaint was not answered Amount in Dispute: $5,554.00 Amount Settled: $0.00

Customer Complaint

6/10/2021

i bought a car May 15 from fansy cars LLC 7070 N Saginaw RD Morris mi 48458 the car didn't have any lights on on the dash. They said the car was a good car, but it started running hot 2 days later. Then in 5 days the check engine light came on. The six day the engine went out. I got it towed back 2 fansy cars. They kept saying they would fix it supposed 2 put a engine in the car its a dodge nitro 2008 they keep say there mechanic has not show up for work keep telling me different days they have had my car for almost a month and steal has not fixed it i ask for my money back the owner said no i have kids and i have health problems need away back and forth 2 the doctor my son has asthma he miss 2 appointments they gave me a raggedy car 2 drive but the brakes going out the wheel baren is rattling I'm paying car insurance on a car im not even driving and everyday they keep saying a different day then the owner tells me i owe him $100 for the oil change and stuff they will have 2 do after i already paid them $5554 pleas help me Resolution Sought Give me my money back so i can get a car that will work

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