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Fanvue complaints

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701 Tillery Street Unit 12
Austin, TX 78702 | Get Directions

http://www.fanvue.com

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Total Amount in Dispute:
$500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Fanvue closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Fanvue

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2/2/2025

RESPONSE: Complaint was not answered Amount in Dispute: $500.00 Amount Settled: $0.00

Customer Complaint

1/7/2025

Fanvue is a fan site based in the UK. I am a single working mother trying to earn a little bit of extra money towards my bills. I lost 10lbs, took myself out of my comfort zone, and earned over $400 on photos. Fanvue refuses to forward me the money that was paid by my subscribers. It's been 2 months. I feel like I have been scammed, and my followers have been scammed. Please help. Resolution Sought If I can't receive my earnings, at least refund the money paid to my subscribers and shut the site down because it is fraudulent.

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