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Fapshirt US complaints

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3421 Castle Rock Lane
Garland, TX 75044 | Get Directions

(785) 260-2178

http://www.fapshirt.com

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Total Amount in Dispute:
$108.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Fapshirt US closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Fapshirt US

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1/15/2024

RESPONSE: Complaint was not answered Amount in Dispute: $107.87 Amount Settled: $0.00

Customer Complaint

12/20/2023

I received my order and the two items are too small. According to the companies size charts on their website the chest size in inches for a 3x should be 30 inches. The hooded Sweatshirt and t-shirt I received are barley 25 inches. They did not use the brand Gildan featured on the website. I have tried over and over to get help with my order and have not received a response. Resolution Sought Refund my money or send me the items using the correct brand Gilden in 3x that has a 30 inch chest width.

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