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FAS Law PLLC complaints

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407 Briarwood Drive Suite 207, Office B4
Jackson, MS 39206 | Get Directions

(601) 663-2327

http://www.faslaw.net

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Total Amount in Dispute:
$935.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against FAS Law PLLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against FAS Law PLLC

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8/17/2021

RESPONSE: Complaint was not answered Amount in Dispute: $935.00 Amount Settled: $0.00

Customer Complaint

7/22/2021

well i filed bankruptcy in April of 2021 paid all my money she want call or answer the nor will she return my call and the creditors are calling, threaten me with summons. Resolution Sought i need to know what is she going to do, i would like her to go ahead if she is and let the creditors because they are not taking my word. and it is not on court file

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