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Fashion Bartique complaints

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PO Box 123
Highland, CA 92346 | Get Directions

(909) 567-0153

http://www.shopfashionbartique...

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Total Amount in Dispute:
$40.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Fashion Bartique closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Fashion Bartique

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12/4/2022

RESPONSE: Complaint was not answered Amount in Dispute: $40.00 Amount Settled: $0.00

Customer Complaint

11/8/2022

In filing bankruptcy complaint against this boutique. I reached out to them several times (I have email correspondence as proof). The company informed me that one half of the order would shop later. I never received a refund. One top of this the company mails the incorrect sizes that were not placed in the original order with no refund or exchange. The company purchases SHEIN items and sale them at double or triple the cost. This company has had articles published on its price gouging. Resolution Sought I would like a refund and the company to be investigated for its business practices.

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