Complaints for Fast Publications in Huntington Beach, CA

419 Main Street PMB 134
Huntington Beach, CA 92648 | Get Directions

(519) 971-9071

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege the company fails to deliver start-up packages or misrepresents their offer as an employment opportunity. Other complainants sent in fees to obtain jobs, but instead received a mailing list of companies to contact. Other complainant said that the company advertised an unconditional money-back guarantee but in the package it stated they must prove you tried to make money with receipts from vendors. The company responds to some complaints by issuing full or partial refunds or shipping materials. A few complaints remain unanswered.

Complaint Closing Statistics

0 complaints against Fast Publications closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Fast Publications complaints