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66 West Flagler Street, Suite 929
Miami, FL 33131 | Get Directions

(866) 836-6909

http://www.financeify.co

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Total Amount in Dispute:
$120.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Financeify powered by CREDIQUE, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Financeify powered by CREDIQUE, LLC

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12/30/2024

RESPONSE: Complaint was not answered Amount in Dispute: $119.85 Amount Settled: $0.00

Customer Complaint

12/4/2024

I do not have an account and I have contacted the company and they never return my calls. They have taken a total of $39.95 out of my account for three months. I have contacted my bank and is currently disputing the charges. I have emailed the company about my money being taken and that I do not have an account through them. Resolution Sought I would like to have my money back. I also would like to have them stop taking money out of my account.

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