Complaints for Financial Plus, Inc. in Los Angeles, CA

5701 South Eastern Avenue Suite 630
Los Angeles, CA 90040 | Get Directions

(888) 499-4773

http://www.neversay-noloans.co...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints allege the company offers loans for an advanced fee, however fails to issue loans. Specifically, complainants allege after filling out loan information on the company’s www.neversay-noloans.com website, the company contacts them requesting money for an insurance policy to be wired to a company affiliate in Canada in order to receive the proposed loan. Complainants further allege the company claims that the insurance fees are refundable after three months. After wiring fees, ranging from $500-2400.00, to the Canadian contact, complainants allege they cannot contact the company, no funds are transferred into their accounts as promised, and refunds of the fees paid are not issued.

Complaint Closing Statistics

0 complaints against Financial Plus, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Financial Plus, Inc. complaints