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Five Flags Solar Systems complaints

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224 East Garden Street, Apt. 140
Pensacola, FL 32502 | Get Directions

(850) 749-5257

http://www.solar-pensacola.com

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Total Amount in Dispute:
$100.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Five Flags Solar Systems closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Five Flags Solar Systems

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3/15/2022

RESPONSE: Complaint was not answered Amount in Dispute: $100.00 Amount Settled: $0.00

Customer Complaint

1/27/2022

The Best Solar Panel Installation Pensacola FL Has To Offer! Our team is very experience in handling the Pensacola solar panels that locals have come to love and rely on. We can tackle anything from residential to commercial installations - we have the skills to do it all! Not only provide the new solar panel installation Pensacola FL needs, we can also repair or maintain your current solar panels. Having solar on your home is the way of the future and it is an economic and environmentally friendly way to keep your home running. Our company offers you skilled workmanship and the best quality materials for all of our projects. Call today and find out why we are one of the top solar companies Pensacola FL has to offer! Resolution Sought Solar energy company

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