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FL Green Development complaints

19068 NE 29th Avenue
Aventura, FL 33180
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(855) 855-6555

http://www.flgreendevelopment....

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Total Amount in Dispute:
$40,000.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against FL Green Development closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against FL Green Development

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6/4/2024

RESPONSE: Complaint was not answered Amount in Dispute: $40,000.00 Amount Settled: $0.00

Customer Complaint

5/9/2024

Gary the salesman came to our home and sold us on this company we picked out from their catalog everything that we wanted to redo two bathrooms except for the tile which we were told we would come to their showroom and tile we got a phone call saying they wanted to start right away they sent us a picture of some tiles and we had to pick from. We specifically asked for three items that we must have for us 1 safety bars in the showers 2 a niche for our products and 3 frosted glass doors. we got none. Vanities we didn't get again sent a photo of one vanity two measurements and that's what we got project manager should have known the measurements ordered me a 42 was 60 and the other one ordered a 36 and it was a 42. Hot and cold reversed in the showers and sinks two different color grouts in the shower, shower head didn't sit flush and was put on with putty, barely did a paint job and hung accordion doors where I used to have metal folding doors and wanted me to sign off this was complete sinks were leaking toilet was leaking nothing completed demo my second bathroom before I had a first bathroom finished we had to go elsewhere to use a restroom and Junior the guy doing the project here showed up at 2:00 sat down at my dining table had lunch with some girl that he brought with him and then did some work and left at 3:30. Give them another chance to fix couldn't get the same tile and was worse than the first one every time they tried to fix it they made no problems in anything. Resolution Sought Want refund got nothing of what I asked I told them they were leaving things out, not doing it correctly, Dan said don't worry it'll get taken care of he never once stepped into my home I've never met him before and he's the project manager . I have a paper trail of every time he said yes I would get something or that he himself would come here and make sure it was taken care of and never once did he show up here

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