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Florida Gadgets complaints

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8350 NW 52nd Terrace Suite 301 # 1058
Miami, FL 33166 | Get Directions

(954) 433-6060

http://www.floridagadgets.com

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Total Amount in Dispute:
$120.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complaint Closing Statistics

1 complaints against Florida Gadgets closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Florida Gadgets

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2/16/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $120.00 Amount Settled: $0.00

Customer Complaint

1/28/2022

I ordered a game system from this company and it doesn't have any games on it. I have sent them about 10 emails and they have sent a couple asking what the problem was. But now they won't return my messages. It has been over a month. Resolution Sought I would like a game system that works or my money back.

Company Response

2/9/2022

Godo dan. No problem to solve this situation. We will send an instructive to find the games. If it does not work we will replace he ítem.

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