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FluxCredit, Inc complaints

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4732 Telephone Road Suite #E
Ventura, CA 93003 | Get Directions

(866) 358-9218

http://www.fluxcredit.com

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Total Amount in Dispute:
$250.00

Total Amount Settled:
$250.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against FluxCredit, Inc closed in last 3 years.

Complaints	Type of response
1	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against FluxCredit, Inc

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10/23/2022

RESPONSE: Making a full refund, as the consumer requested Amount in Dispute: $250.00 Amount Settled: $250.00

Customer Complaint

9/14/2022

The gentleman call me about a case on a foreclosure , and he told me that he can Represented on my case to solved the matter I will have to payment for $250 And sign agreement form of power attorney to get information for the case and that he try his best in this matter over few months after payment make to this company he did not contact anyone about the issues he also received and requested all my bank documents and purchase of my home agreement Mr Pond Charan have all important documents about my home information and all my bank documents account I when to court to about matter and they do not known anyone by this name or company and judge told me I should as enforcement about this issues , I would like my money back and I would like know what I can do about this company false restraining of my documents and account they have and what I need stop from doing this to another vault adults Resolution Sought Return all my fee's and payment and court fee

Company Response

10/11/2022

Company states; This client was refunded her full sign-up payment. We have already emailed this former client and refunded her payment as requested on 9/30. We worked out an arrangement for her that she apparently was not satisfied with. Her file has since been closed. Respectfully, Client Services

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