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Flyest Deals complaints

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1331 Union Avenue
Memphis, TN 38104 | Get Directions

(901) 273-7658

http://www.flyestdeals.com

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Total Amount in Dispute:
$500.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Flyest Deals closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Flyest Deals

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4/10/2022

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $500.00 Amount Settled: $0.00

Customer Complaint

3/14/2022

Purchased a product from Flyest Deals and never received it. They will not take my calls. Their website says it takes 3 weeks and its been 6 weeks. Resolution Sought I would like my money back or my product.

Company Response

3/29/2022

We encourage every Customers to read the shipping policy before making any purchases. Please read carefully… We never give out dates on console's… Before you made the purchase at the top of the site it says. Please view Shipping Policy before making Purchase! PlayStation 5 Console tracking information will be provided on the 5th business day after purchase. Once you receive the tracking number, it takes 2 weeks or LONGER to receive the Gaming Console. Please have a little PATIENCE while we handle your order. This policy was on the site before you made the purchase! Policy was written on December 16, 2021 You will receive the console; it just takes time. We can easily sell them for double the price. But we wanted customers to be able to get their hands on one for retail price.

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