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FootNYCs.com complaints

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2150 Pickwick Drive
Camarillo, CA 93010 | Get Directions

(678) 753-6550

http://www.footnycs.com

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Total Amount in Dispute:
$186.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against FootNYCs.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against FootNYCs.com

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4/26/2022

RESPONSE: Complaint was not answered Amount in Dispute: $186.00 Amount Settled: $0.00

Customer Complaint

3/31/2022

I ordered a pair of sneakers from Foot NYCS they charged me $186.00 they gave me a fake FedEx tracking number the phone number to this place is FAKE. ANYWAY I still have NOT received my purchase and I have asked numerous times for a refund I still have not received my refund. You can not talk with anyone and if your lucky they will email you a couple times saying they are checking on the issue but they NEVER seem to solve the issue. Resolution Sought First I would like a refund. Second I want people to know the phone number on their site is FAKE 3RD That people should know this company gives out FAKE TRACKING NUMBERS 4TH I want people to know they will likely lose their money with this company

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