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Forest Hills Properties, L.C. complaints

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2404 S.E. 5th Circle
Ocala, FL 34471-5924 | Get Directions

(352) 732-2254

http://www.ocala-apts.com

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Total Amount in Dispute:
$2,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Forest Hills Properties, L.C. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Forest Hills Properties, L.C.

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7/1/2021

RESPONSE: Complaint was not answered Amount in Dispute: $2,000.00 Amount Settled: $0.00

Customer Complaint

6/7/2021

My boyfriend lived here for 8 years prior to me reconnecting with him in 2019...then we got threat after threat about being "kicked out" because people didn't like me! My boyfriend nor I NEVER signed a "complaint" filed against me. Then while my boyfriend is on disability and just coming out of COVID we are now staying in a hotel!! When he called to request a payment history report LeeAnn acting as if she was incapable of doing this. Everyone has the corporate offices phone number however we do not. I am native American Indian and have been harassed because I love a man I've known since I was 6? Resolution Sought We want payment history and we want them to be held accountable for the financial strain this has but on us, we make 4,000.00 a month and amid covid I can't renew my lease? The management needs to be terminated and replaced. When my boyfriend moved in he was a single father of his son who was in 3rd grade it was different management, then Sarah took over with her cousin Nick and her boyfriend "tomato delivery man" who stays in an apartment for nothing. During "COVID 19"

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