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Fortune Auto Sales complaints

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1302 NE Pine Island Road Unit A
Cape Coral, FL 33909 | Get Directions

(239) 673-7485

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Fortune Auto Sales closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Fortune Auto Sales

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2/28/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

2/2/2022

I bought a car from him when I walked in the whole place smelt like Marijuana everyone was high I bought a car three weeks later still haven't got my title won't answer phone calls only text I go in there he's never there the car that I purchased the next day the transmission went out oil filter wasn't even connected transmission fluid was way over full I just Want the title to my car three weeks later I still don't have it Resolution Sought Want the title To my car and I want them to make it right either give me back my money or fix the problem I don't want anybody else getting screwed over by them

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