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Foshee Residential Management Company complaints

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44 Market Plaza, Suite 801
Montgomery, AL 36104 | Get Directions

(334) 273-0313

http://www.fosheeresidential.c...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Foshee Residential Management Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Foshee Residential Management Company

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8/20/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

7/25/2024

I'm living in an apartment been having problems for a long period of time. As of now I'm walking in water and no air. I have a daughter who is on a ventilator and has a Trac. We are now with no air and there's mold and mildew accumulated inside the apartment and I can't get anyone to do anything about it.. they have had several different manager property and same with the maintenance.. I called the number for after hours and was told to not to call after hours.. I can't get anyone to come out n fix anything.. I'm on section 8 and failed inspection everything. I'm about to probably be evicted and loose my voucher because of them. And not have any place to stay for my kids n I. My only problem is that I called and do my complaints but never put in writing but I do have pictures of the mold n water all over the floors. My daughter had gotten sick once before and all I get is that we are sending someone out never shows on yesterday a man come out and said there's nothing he can do because it's about to storm n he Don't work the property. The carpet people come out and said he couldn't get the water out because the flooring was title. Resolution Sought Fix there problem so I can keep my voucher so I can move n find a place for my kids and I.

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