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Fox Hills Cash complaints

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PO Box 196
Batesland, SD 57716 | Get Directions

(866) 677-1500

http://www.foxhillscash.com

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Total Amount in Dispute:
$8,491.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

9 complaints against Fox Hills Cash closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
9	Unanswered

9 complaints against Fox Hills Cash

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2/26/2024

RESPONSE: Complaint was not answered Amount in Dispute: $3,000.00 Amount Settled: $0.00

Customer Complaint

1/31/2024

Borrowed 700 have been paying 217 twice a month and my payoff balance is still 675 plus 258 fee this is a huge scam and the customer service is horrible. Resolution Sought I want the terms reviewed and revised and all the money I've paid in this lone is already paid twice.

2/7/2024

RESPONSE: Complaint was not answered Amount in Dispute: $270.00 Amount Settled: $0.00

Customer Complaint

1/12/2024

I had my identity stolen and I have had to lock all my accounts with the credit bureaus. Recently I noticed charges to my account thru the fox hill company .A total of $270 so far. I tried filing a complaint with the company with no results. I will be going to my banking institute over the weekend to try to figure out what to do. Resolution Sought I am looking for a refund of $270.00 at this time

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