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Fox Lair Farms Mobile Park complaints

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10185 Darby Creek Road
Orient, OH 43146 | Get Directions

(614) 443-7421

http://www.greenlawncompanies....

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Fox Lair Farms Mobile Park closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Fox Lair Farms Mobile Park

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6/1/2023

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

3/1/2023

My concern is that being on were are both on ssi and they keep riseing or lot fee from 350 to 426 starting in February .the trailer park doesn't do much maintenance or up grades and allot of water problems keeps going down off and on off and on empty trailers trash around them contacted the epa and the county health department a few times and nothing changes but yet they keep raised our lot fees Resolution Sought Get rid off the empty trailers fix the pump house up grades this park and send a recipe of all this maintenance fees they keep raised or lot fees I'm paying for it want to see my recipe every month or the past few5 years

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