Complaints for Fransen & Molinaro, LLP in Corona, CA

980 Montecito Drive, Suite 206
Corona, CA 92879 | Get Directions

(951) 520-9684

http://www.fransenandmolinaro....

M-F 8am - 5pm
Evening and weekend appointments available

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants allege the company fails to obtain loan modifications, or otherwise provide foreclosure assistance services and fails to inform clients on the status of their cases.

The company responds to complaints by indicating they provide services to the best of their ability and followed their contractual obligations, the company also states they do not guarantee success. The company responded to a few complaints explaining that they could provide little information due to confidentiality.

Complaint Closing Statistics

0 complaints against Fransen & Molinaro, LLP closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Fransen & Molinaro, LLP complaints