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GA Prime Dental, L.L.C. complaints

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17 Parkway Drive
Fort Oglethorpe , GA 30742 | Get Directions

(706) 944-3122

http://www.aspendental.com/den...

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Total Amount in Dispute:
$10,605.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against GA Prime Dental, L.L.C. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against GA Prime Dental, L.L.C.

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10/3/2022

RESPONSE: Complaint was not answered Amount in Dispute: $10,605.00 Amount Settled: $0.00

Customer Complaint

9/7/2022

Dr. Chandrasekhar had her own agenda from the start and would not explain my options to me. Was very unprofessional. She pulled all 30 of my teeth in one sitting without putting me to sleep or allowing to pay monthly for a less drastic option. I have been trying to reach her for 3 days because I am in so much pain. Finally talked to her this evening and she offered me ibuprofen said she couldn't refill my initial meds hydrocodone over the phone and said she would see me Tuesday and hung up on me! The pain and suffering she is causing me is beyond price. I'm a hard working man with insurance but as soon as these people at Aspen Dental learn that you can't afford their lofty prices you are nobody. I want my teeth back all 30. Or implants for my dentures free and clear. Or I will take this to an attorney. Resolution Sought A full refund and implants for my dentures. I want the doctor who did this to me to be fired.

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