Find a reputable business?

Complaints and Resolutions

Gameflip complaints

Read Complaints File Complaint View Full Report

PO Box 1709
San Jose, CA 95109 | Get Directions

http://www.gameflip.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that while the company did respond to the one complaint brought to the company’s attention, the response did not address the complainant’s allegations.

Complaint Closing Statistics

1 complaints against Gameflip closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Gameflip

Sort by

7/7/2022

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

6/20/2022

They are asking for a picture of my drivers license an all forms of ID me holding it Resolution Sought I want them shit down for asking for personal information eBay does the same stuff they do an never ask for a personal information like that

Company Response

6/21/2022

We've reviewed your purchase history and do not see any purchases that were held for verification. In rare cases we ask for verification when certain risk factors related to the purchase or account information to ensure that the owner of the payment information is authorizing the purchase. You may have seen the optional document submission screen that users may submit verification documents to prevent any holds that may occur in the future. We also see that the account was suspended for using racial epithets in your communications. We take cases of racism very seriously and as such have suspended the account.

Customer Rebuttal

6/25/2022

You seriously get away with asking for my ID your full of s***

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile