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Gary Segal Architect complaints

272 Closter Dock Road
Closter, NJ 07624
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(201) 768-9500

http://www.garysegalarchitect....

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Total Amount in Dispute:
$24,000.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Gary Segal Architect closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Gary Segal Architect

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1/23/2025

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $24,000.00 Amount Settled: $0.00

Customer Complaint

12/3/2024

I hired him to add 2 stories, or put 2 apartments in basement, demo garage for additional parking Convert to condos (if possible. I paid him $500.00 retainer I paid $3000.00 cc. He called to tell me it wouldn't work because he tried to take $3200.00. I told him I only had $3000.00 so he redid the request and got paid. Preliminary description paid $8364.00. The next call was to bring the zoning attorney and Gary and I for a meeting. I asked him how much money he would want. No response when he arrived he presented me with a bill for $19,468.00. We said we would pay $1000.00 by 11/30/19. Balance paid by $12/25/19. We couldn't get the $18,468.00. I fell off a ladder at work 2/1/2019 and couldn't work until 3/21. I went back to work but wasn't able to work long enough to make the balance. My friend suggested that I pay Gary $2000.00. A month for 6 months and see what he says. I got no response. Then he sent me a letter 8/4/21 balance due $16,600.00. I talked to the zoning attorney and asked er to speak to him. She said he wanted $1000.00 sent to a different corporation to get started. I sent the$1000.00 check and he responded that he wanted $29,000.00 more. So far I have nothing to show from all the money I have paid him. I cannot see any reason to not move on. Recently he left me a voicemail looking for more money. I asked for help from you and never got a response. Resolution Sought Get refund for service not received.

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Company Response

1/13/2025

Please be advise that we are on the possession of a Court Judgement for Mr. & Mrs. Lampe to pay in full the amount they own to us. After few progress payment, they stop and the balance now is $15,600 plus 1.8% accruing interest. Our next perspective is to re-open the law suit again.

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