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Gary Weaver LLC complaints

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19813 South Quail Ridge Rdoad
Belton, MO 64012 | Get Directions

(816) 454-2206

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Total Amount in Dispute:
$1,250.00

Total Amount Settled:
$1,250.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Gary Weaver LLC closed in last 3 years.

Complaints	Type of response
1	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Gary Weaver LLC

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7/31/2022

RESPONSE: Making a full refund, as the consumer requested Amount in Dispute: $1,250.00 Amount Settled: $1,250.00

Customer Complaint

6/27/2022

PLEASE BEWARE OF THESE COMPANIES BELOW: His Wife. Gary I have left you messages on text and voice mail last week and got no response from you. I have been more than patienr but All Brite Pools AND Gary Weaver LLC 19813 S. Quail Ridge Rd. Belton, MO 64012 (816) 454-2206 (816) 916-0606 Gary Weaver Owner & (Lucinda L. Weaver) you have had my money and cashed it 3 months ago and have not done anything maybe this is what you do in life to get ahead but I am a Child of God and I do not have the time to keep going to court filing charges on you people who will not do the right thing in life to get my money back I'm done I will see you there. You cost me over 3000.00 memorial day weekend taking care of my son and his soldiers because you promised the pool would be ready and again this past week and I could have gone out of town for my 72nd birthday but was still waiting for you to come over and take care of a contract job that we both agreed on. I want my 1250.00 back that you took from me 3 months ago and I want it in 48 hours or I can get it in court and more for you not returning my calls , texting and being dishonest ...I have talked to about 10 people who have had the same issue with you . Resolution Sought Give my MONEY BACK

Company Response

7/19/2022

Company states: The customer has already received my check. But, she called my bank and she told me that they never heard of my company. I do have account with the bank and I've been with the same bank for over 5 years. The check is good, the money is in my account. I don't know what else to explain to this customer, but I did send her a refund of $1250.00. Prior to mailing a check I offered to bring her cash, but she said she would just contact her lawyer.

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