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Gator 360 Handyman Service LLC complaints

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410 SW 62 Avenue
Margate, FL 33068 | Get Directions

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Total Amount in Dispute:
$6,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Gator 360 Handyman Service LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Gator 360 Handyman Service LLC

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2/15/2024

RESPONSE: Complaint was not answered Amount in Dispute: $6,000.00 Amount Settled: $0.00

Customer Complaint

1/22/2024

Joseph Watson pretended to be a General Contractor. He did unlicensed plumbing and I had to get it done over. He stole money from me claiming he can only pay other vendors in cash or money order for a good deal. He told me that the fabricator wasn't answering the phone and he only spoke Spanish. Yet the whole time he stole my money for my kitchen renovations. Threatened me as a single mother and disappeared. I have proof of my contract, the amounts paid out, what the job should have been. I need people to know what he keeps doing to people. Apparently he only has an LLC which has his home address listed and when I asked to come to the "office" he threatened me saying that is his home. Resolution Sought Refund my money.

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