Find a reputable business?

Complaints and Resolutions

George Enterprise complaints

Read Complaints File Complaint View Full Report

17026 Dix Toledo Road
Brownstown Charter Twp., MI 48134 | Get Directions

(734) 284-4400

http://www.georgesapproval.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$17.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against George Enterprise closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against George Enterprise

Sort by

12/28/2021

RESPONSE: Agreed to make an adjustment Amount in Dispute: $16.50 Amount Settled: $0.00

Customer Complaint

12/8/2021

I brought a 2010 Chevrolet G2500 Cargo Van for my church food pantry. On 06/23/2021 , I was assured that the vehicle was in good condition, and if I had any problems., they would make the repairs. The second time I had to take it back for leaking oil. I had to pay $100.00, even though I had a warranty to cover any mechanical issues. The third time it was taken to the repair shop they referred me to. It was because the brakes give out while backing out the driveway. I was told today that all the van issues were because the transmission, power steering, and brake unit was rusted out, and not covered by the warranty. I believe I have been sold undrivable vehicle. Please help me. Resolution Sought That the car dealership, take back this van and replace it with a better vehicle.

Company Response

12/16/2021

In response to this complaint, Ms. Bell's 2010 Chevrolet Van is being worked on at Brownstown Transmission and George's Used Cars is paying for the repairs in full.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile