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GetForeclosedHome.com complaints

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12667 Alcosta Blvd. Suite 200
San Ramon, CA 94583-5272 | Get Directions

(888) 744-8057

http://www.getforeclosedhome.c...

Monday – Friday 6AM – 6PM PST

Saturday – Sunday 9AM – 5PM PST

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Total Amount in Dispute:
$884.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

Although in some cases the company failed to respond to complaints.

Complaint Closing Statistics

14 complaints against GetForeclosedHome.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
13	Unanswered

14 complaints against GetForeclosedHome.com

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11/22/2021

RESPONSE: Complaint was not answered Amount in Dispute: $69.90 Amount Settled: $0.00

Customer Complaint

10/27/2021

I didn't know that every month going to be charged for this I want to cancel or will go to my attorney general Resolution Sought Refund my money

11/4/2021

RESPONSE: Complaint was not answered Amount in Dispute: $80.00 Amount Settled: $0.00

Customer Complaint

10/11/2021

All I did was log in to a site to look at foreclosed homes just because I was interested in looking at them online and all of a sudden I'm being charged on my card weekly and I don't understand what I'm paying for. I didn't realize it cost $80 just to look at pictures of homes. It's really got me upset because I am not financially stable right now now and this is the last thing I need . Please help me with this matter ASAP because I cannot afford it . Thank you so much for your time Resolution Sought I would just like my money returned back to my card . I don't wanna sell or anything I just need my money back

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