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GetHuman Inc. complaints

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131 Dartmouth Street #3
Boston, MA 02116-5297 | Get Directions

(617) 651-0250

https://gethuman.com/

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Total Amount in Dispute:
$100.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against GetHuman Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against GetHuman Inc.

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2/3/2022

RESPONSE: Complaint was not answered Amount in Dispute: $100.00 Amount Settled: $0.00

Customer Complaint

1/10/2022

The information is listed below, it can be found if you search my name or any of my siblings or parents names: Spokeo: To whom it may concern:**I do not want my info sold or used on your website or another... | Sep 2, 2020 | GetHuman-laoshur-dOdv Spokeo: To whom it may concern:**I do not want my info ... https://gethuman.com/issue/Spokeo/dOdv/To-whom-it-may-concern-I-do-not-want-my-info... To whom it may concern:**I do not want my info sold or used on your website or another website that you are affiliated in any way, opt me out as well.**In closing, I have enclosed the information that I am referring to below, so fix it! If you can't, I can get a lawyer to gladly help you...**Thank you.**Sincerely** • 2021-12-29C***** *******P.S. To whom it may concern:**I do not want my info sold or used on your website or another... GetHuman-laoshur's customer service issue with Spokeo from September 2020 Before contacting them, items GetHuman-laoshur may need: Name, Email, Phone number or other identifying information The issue in GetHuman-laoshur's own words To whom it may concern:**I do not want my info sold or used on your website or another website that you are affiliated in any way, opt me out as well.**In closing, I have enclosed the information that I am referring to below, so fix it! If you can't, I can get a lawyer to gladly help you...*P.S. The Information is listed below...**https:**www.spokeo.com*C*****-L*****?loaded*** Resolution Sought I would like this company to delete my email address from any site online or off, electronic or hard copy; moreover, I do not expect an apology, from a company that deals in scams and deceit. If they can do this, that is a lot, but I know that is asking too much, but I want to file this complaint, as it isn't right to use a person's name or private email to make money, etc.

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