Find a reputable business?

Complaints and Resolutions

GFL Waste Management complaints

Read Complaints File Complaint View Full Report

1280 Rum Creek Parkway
Stockbridge, GA 30281 | Get Directions

(770) 474-9273

http://www.gflenv.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against GFL Waste Management closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against GFL Waste Management

Sort by

8/4/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

7/11/2022

This company never answers phones and I have issues with them not picking up my trash. And if you do call your on hold for over a hour they are always having issues in there office where they can't pull up your account. And if you send them a email they never respond back. Just like now I just called. 7/8/2022 at 3pm they have no working system again their systems are down and my trash hasn't been picked up. This is on going with this company after my 3 months are up I'm going elsewhere to be able to talk to a actual human being. The longer I stay with them the worse they get. And thats no joke. Resolution Sought Get their business together and to be better organized and actually answer phone calls instead of ignoring them no stars Zero

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile