Complaints for GForceChips.com in Irvine, CA

17595 Harvard Avenue, Suite C-194
Irvine, CA 92614 | Get Directions

(949) 257-2447

http://www.gforcechips.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege a pattern of allegations concerning the advertising and effectiveness of the products performance and a pattern of complaints alleging late delivery or non delivery of ordered merchandise. Some complainants report after installing and attempting to use the product they failed to note any significant improvements in their vehicle's performance gas mileage or emissions as advertised. In some cases complainants report the product caused damage to their vehicle after installation. Other customers claim they paid for the product but failed to receive it or that they experienced delays in receiving the ordered product.~~The company responds to most complaints by issuing refunds less shipping and handling when requested in accordance with their advertised money back guarantee. Other complaints are addressed by providing tracking information for late or missing orders or by providing dates that the orders will be shipped.~

Complaint Closing Statistics

0 complaints against GForceChips.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

GForceChips.com complaints