Find a reputable business?

Complaints and Resolutions

Glades Property Management LLC complaints

Read Complaints File Complaint View Full Report

516 Avenida Del Maze
South Bay , FL 33493 | Get Directions

(561) 708-8925

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Glades Property Management LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Glades Property Management LLC

Sort by

3/15/2023

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

2/8/2023

Back in September 2022. I rented a property from the company Glade company the property caught fire. The company requires property insurance, so I did have insurance on the property. The property manager told us that he was going to contact the insurance company to fill the damage we haven't received anything from the company. I haven't heard anything from the rental company the insurance company contact me and told me that they had several agreement with the company the company took all of the money from the deposit in for the security we have nowhere to stay we've been homeless ever since 2022 of us September 1 we've been living from hotel and staying with family. We have no money we have nothing that company took everything from us. We've been living there for two years paying $950 every month never been late on a payment never have a balance with the company, I'm just axing and seeking for help please please. Resolution Sought I would like for the business to give us back our deposit ill security deposit because we pay for the insurance to cover the damage. Whatever happened to the property is not our fault. We was not at the property win. The property was caught on fire. We sent details I would like for the business to give us back our deposit, our security deposit because we pay for the insurance to cover the damage. Whatever happened to the property is not our fault. We was not at the property when the property was

Company Response

3/3/2023

The tenant's apartment caught fire due to his negligence on 9/2/2022, as stipulated on his lease, the lease shall not cease nor shall there be abatement in the rent, and the tenant shall be liable for the rent during the unexpired terms of his lease. All utilities must remain in his name until Lease is expired. The tenant failed to pay rent and shut off all utility services on his apartment, in the state of Florida the property is considered abandoned. We lost communication with the tenant on 9/30/22, and no calls or notice was given to our office since then until 02/2023 his girlfriend came to our office to claim his boyfriend's security deposit. His account was closed, and a Security Deposit of $780.00 was applied toward the rent owed by the tenant leaving an open balance after the security deposit deduction of $3,560.00. A fire claim was imposed on his renter's insurance on 9/3/2023. The insurance settlement wasn't until 4 months later 1/12/2023. We lost 4 months of revenue therefore we have no reason to hold the apartment.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile